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Mon–Fri 8 am–6 pm

Simple SetupSolution — home page

Local to The Villages, Florida

Patient tech help, right in your home.

Wi-Fi, computers, printers, cameras, smart homes, TVs, and phones — fixed and explained in plain English. We go at your pace and leave simple notes behind.

  • Visits from $99
  • No fix, no fee
  • No trip fee in The Villages
  • Background-checked & insured

    You'll know who is coming and see ID at the door.

  • No fix, no fee

    If we can't solve it, you don't pay for the visit.

  • Prices up front

    You'll know the cost before we start. No surprises.

  • We never call you first

    We will never cold-call or ask for remote access out of the blue.

How it works

Three simple steps. No computer skills needed.

  1. Step 1

    Call or send a request

    Tell us what's wrong in your own words. A real person answers.

  2. Step 2

    We come to you

    Pick a time that suits you. We arrive on time and show ID.

  3. Step 3

    Fixed — and explained

    We fix it, show you how it works, and leave simple notes.

Your notes from today

Your Wi-Fi name
Lanai-Breeze
To print from your iPad
Tap the Share button, then tap Print.
To video-call Emma
Say: “Alexa, call Emma.”
If a pop-up says “call this number”
Don't. Turn it off and call us.

Stuck? Call (352) 555-0142

An example of the large-print notes we leave after every visit.

On a Windows computer? Some problems don't need a visit.

Call us, and we can often fix it over the internet while you watch. You stay in control, and you can stop it at any time.

How remote help works

Honest, posted prices

You'll know the price before we start.

One visit covers your whole list — we never charge per problem. Visits start at $99, and veterans and first responders save 10%.

  • Tech Visit

    Fix anything on your list. Not just one problem.

    $99first hour

    • No trip fee in The Villages
    • Help with as many devices as time allows
    • Simple written notes left behind
    • $25 per extra 15 minutes
    Book Tech Visit
  • Most popular

    Whole-Home Checkup

    Our most popular visit. We go room by room.

    $199up to 2.5 hours

    • Wi-Fi tested in every room and the lanai
    • Computer tune-up and virus check
    • Phones, TVs, and printers checked
    • Surge protection review
    Book Whole-Home Checkup
  • Away for the Summer

    Peace of mind while you're up north.

    $249setup + 1 check visit

    • Cameras you can watch from your phone
    • Thermostat and humidity alerts
    • Water-leak sensor setup
    • Return-season check visit
    Book Away for the Summer

Not sure what your visit will cost?

Tick what you need and see the time and price in seconds.

Estimate my visit

Made for Florida living

Tech help that understands life in The Villages.

Lightning, hurricane season, snowbird summers, and scammers — we plan for all of it.

  • Ready for storm season

    Central Florida gets more lightning than almost anywhere in the U.S. We set up surge protectors and battery backups so a storm doesn't take out your internet or computer.

  • Away for the summer?

    Watch your front door from up north, and get a text if the AC quits or the humidity climbs. We'll check everything again when you're back.

  • Scam protection

    Fake pop-ups and phony “tech support” calls target our neighbors every week. We'll show you how to spot them — and clean up if one got through.

For families

Booking for Mom or Dad from out of state?

We’re your local helper in The Villages. Book by phone or online, pay by card, and get a text summary when the visit is done.

  • Visit summary by text or email

    So you know exactly what was fixed.

  • Same friendly helper when possible

    A familiar face your parents can trust.

  • Nothing installed without permission

    We explain first, then ask before we act.

Why neighbors choose us

Personal service, not a national hotline.

  • Who answers the phone

    Simple Setup Solution: A local person

    Typical national service: Often a call center

  • Several problems, one visit

    Simple Setup Solution: One price covers your list

    Typical national service: Often priced per problem

  • Prices posted online

    Simple Setup Solution: Yes, right here

    Typical national service: Often after you book

  • Lives nearby

    Simple Setup Solution: Yes — we're your neighbors

    Typical national service: Varies

  • Leaves written notes

    Simple Setup Solution: Every visit

    Typical national service: Varies

Where we work

All of The Villages — and the towns around it.

From Spanish Springs to Brownwood and down to the newest southern villages. No trip fee in The Villages.

Towns we serve

Choose your town for local details.

ZIP codes include 32159, 32162, 32163, 33513, 34420, 34484, 34491, 34731, 34748, 34785, 34788. Not sure if we reach you? Call (352) 555-0142.

Map of our service area: The Villages, with Belleview, Summerfield, Oxford, Lady Lake, Wildwood, Fruitland Park, and Leesburg around it.I-75BelleviewSummerfieldOxfordLady LakeWildwoodFruitland ParkLeesburgThe Villages
Map not to scale.

Questions

Good questions we hear every day.

No question is too basic. If yours isn't here, give us a call.

Ask us by phone
How much does a visit cost?

A standard visit is $99 for the first hour, then $25 for each extra 15 minutes. There's no trip fee anywhere in The Villages. You'll always know the price before we start.

Do you charge if you can't fix it?

No. If we can't solve your problem, you don't pay for the visit.

Can you help with more than one thing in a visit?

Yes — please do! Make a list. Unlike many national companies, we don't charge per problem. We help with as much as fits in your visit.

I got a pop-up saying my computer is infected. Is it real?

Almost never. Don't call the number on the screen and don't let anyone connect to your computer. Turn the computer off and call us. We'll check it safely.

Why is my Wi-Fi slow in the back bedroom or lanai?

Walls and distance weaken the signal. Often a better spot for your router, or a small extra unit (called mesh Wi-Fi), fixes it for good.

Can I watch my house while I'm up north?

Yes. We can set up cameras, a video doorbell, and smart alerts for temperature, humidity, and water leaks — all viewable from your phone.

Do you work with Xfinity, Spectrum, and fiber equipment?

Yes. We work with whichever company provides your internet, and we can help you call them if something needs fixing on their end.

Will you explain things so I can do it myself next time?

Absolutely. We go at your pace, use plain words, and leave simple written notes behind.

Can my son or daughter book a visit for me?

Of course. Family members can call or send a request for you, and we can text them a summary when the visit is done.

Do you offer any discounts?

Yes. Veterans and first responders get 10% off every visit.

Let’s get your tech working for you.

Call and tell us what’s going on. A real local person answers, and there’s never any pressure.

(352) 555-0142

Mon–Fri 8 am–6 pm · or request a visit online