Computers
Slow or broken computer? We'll fix it at your kitchen table.
Fast, friendly fixes for PCs and Macs, plus help moving to a new one.
Sound familiar?
You're not the only one.
“It takes forever to start up.”
“Pop-ups keep appearing and I don't know why.”
“I bought a new computer and my old files are stuck on the old one.”
“I'm afraid of losing my photos.”
What we can help with
- Speed up a slow computer
- Remove viruses and pop-ups
- Set up a new computer and move your files
- Back up your photos and documents
- Email setup, including @thevillages.net addresses
Don't see your problem? We probably still can help. Give us a call and describe it in your own words.
Helpful to have ready
- Your computer's password, if it has one
- Your email address and password
- The old computer, if you're moving to a new one
Can't find something? Don't worry — we'll work it out together.
Common questions
Do you fix both Windows computers and Macs?
Yes. We work on Windows PCs, Macs, and Chromebooks, both laptops and desktops.
Is my computer worth fixing, or should I buy a new one?
We'll tell you honestly. Often a tune-up makes an older computer feel new. If it's truly time to replace it, we'll help you choose one and move everything over — we don't sell computers, so there's no sales pitch.
Will I lose my files?
Keeping your photos and documents safe is our first job. We back up before we change anything important.
How much does a visit cost?
A standard visit is $99 for the first hour, then $25 for each extra 15 minutes. There's no trip fee anywhere in The Villages. You'll always know the price before we start.
Do you charge if you can't fix it?
No. If we can't solve your problem, you don't pay for the visit.
Can you help with more than one thing in a visit?
Yes — please do! Make a list. Unlike many national companies, we don't charge per problem. We help with as much as fits in your visit.
Your notes from today
- Your Wi-Fi name
- Lanai-Breeze
- To print from your iPad
- Tap the Share button, then tap Print.
- To video-call Emma
- Say: “Alexa, call Emma.”
- If a pop-up says “call this number”
- Don't. Turn it off and call us.
Stuck? Call (352) 555-0142
We can help with these too
Let’s get your tech working for you.
Call and tell us what’s going on. A real local person answers, and there’s never any pressure.
(352) 555-0142Mon–Fri 8 am–6 pm · or request a visit online